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Shipping Policy for Domestic Orders (within India)
  • The Chennai Silks at its cost guarantees to deliver products (When the order value is more than 1500 INR) to all cities across India.
  • Domestic orders (within India) would be processed within 48 hours and shipping will be done through a domestic courier company (TPC, DTDC,ST & India Post)
  • Once the products are shipped from our location, we will send you the Airway number/docket number through SMS or Email.
  • To ensure the safe delivery of all products, the same are double packed in waterproof and corrugated boxes.
  • Once the products are shipped from our location, we will email you the shipper’s reference number (airway bill number/docket number) along with the courier company details.
  • You can track the status of your package through the logistic partner's website or by contacting their local customer service centre.
  • The courier partner will attempt the delivery twice at your specified shipping address before they inform us that your package is not deliverable.
  • Most orders are delivered within 7 days to foreign destinations at maximum.
  • We are not responsible for any delay caused by the customs office and if the customer is unavailable at delivery.
Delivery AreaEstimated Delivery TimeShipping FeeLogistic Partners
In India 2-6 business days Free Delivery (for the order value is higher than Rs.1500) The Professional Courier, DTDC,ST & IndiaPost
Outside India 2-8 business days Shipping Charges are Applicable For Order Value Below Rs.30,000/- & Also We Provide Free Shipping For Order Value Above Rs.30,000/-.*Terms & Conditions Apply. Aramex & DHL

SHIPPING POLICY FOR INTERNATION ORDERS
  • Free international shipping on orders over Rs.30,000/- but not on packages weighing more than 5kg.
  • The Order value is less than Rs.30,0000 then the actual shipping cost will apply based on the table rate.

Remote Area Surcharge (RAS) for International Orders
  • According to the policies of the International carrier, an additional surcharge may be levied if the shipping address is defined by the carrier as a remote area.
  • This Remote Area Surcharge (RAS) would not be charged at the time of placing the order. Instead, it would be informed to you before shipping the goods. In such a case, you have to pay the surcharge through the website.
  • If the surcharge is not paid within 3 days after our notification, then we would cancel your order .

Customs Clearance for International Orders
  • For some countries, Our Carrier will clear your parcel from customs if requires.
  • Any additional taxes, import duties or customs charges levied in this process will be charged to you.
  • You are liable to pay the carrier for those charges in such cases.
  • So we recommend you to be aware of the laws and regulations governing the import of goods in the country where you want the items shipped.